Vision of Mobiko
MOBIKO’s vision in the field of mobile telephony is to maintain the presence of SonyEricsson, LG and Alcatel brands in the Macedonian market by achieving the level of quality of services presented by delivering pre- and post-sales support according to customer requirements, while in the field of IT & T equipment maintaining contracts with companies where larger projects are implemented and increasing market share.
Mission of Mobiko
To realize its vision, Mobiko will develop a mission in the following directions:
– Providing services of the highest quality
– Increasing the competitive advantage of the market in the area of service offerings
We plan to accomplish the above by:
– Improving the quality of one’s own services (reducing the time needed to perform the services, reducing the number of complaints, etc.)
– Improving the state of resources by investing in staff building and team approach to work, as well as investing in infrastructure and improving working conditions.
– Increase the partner ratings by offering the most optimal solutions, respecting the agreed terms of service delivery and providing complete support.