Support for Digital Transformation in SMEs
Due to the enormous importance that the ICT industry has on the entire economy, and the importance of digital transformation in general for the development of the overall economy, MASIT – the Information and Communication Technologies Chamber of Commerce, aims to support digital transformation and development of small and medium enterprises within this the project and will implement activities to create an online tool for self-assessment of digital transformation needs, as well as providing expert analysis of digital and small and medium enterprises. The project is supported by the Ministry of Economy under the Competitiveness, Innovation and Entrepreneurship Program for 2019 and in accordance with the Public Call for Support and Development of the Cluster Association in the Republic of North Macedonia for 2019.
The digital transformation of small and medium-sized enterprises is of great importance not only for the enterprises themselves but also for the development of the economic, social and general situation in the country. Digital transformation completely changes the way business operates and is a necessary process especially for SMEs, which will contribute to the development and offering of better and more innovative products on the market. Completing the process of digital transformation in companies reduces costs and makes companies more efficient and effective, all of which results in increased competitiveness not only on the national market but beyond. The opportunities offered by the digital transformation process are endless, especially for SMEs coming from vertical sectors (tourism, agriculture, textile, automotive, waste management, renewable energy, etc.) that have the greatest potential and benefit from the introduction of digital processes and systems into operation, as well as the creation of new digital services and products for clients.
Within this project, MASIT will conduct activities to create an online self-assessment tool and provide expert analysis on digital transformation in SMEs, from December 2019 to March 2020.
PROJECT OBJECTIVES
- Overall Objective of the Project: To help small and medium-sized companies with an interest and need to introduce digital transformation in their work to check the needs and potential of digital transformation, as well as receive expert assistance in designing a digital transformation strategy.
- Specific Objective of the Project: Providing a free online tool that will enable companies to self-assess the level of digital transformation they are currently in, as well as the potential level of digital transformation they can achieve; and providing vouchers for conducting expert analysis to define the priority areas for digital transformation of a company’s operations on the basis of which companies can create a digital transformation strategy.
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Greater global breakthrough of the Macedonian ICT sector
MASIT at a meeting with the Ministry of Foreign Affairs The Chamber of Commerce for Information and Communication Technologies – MASIT is embarking on a new chapter and partnership with the Ministry of Foreign Affairs of the Republic of North Macedonia. This partnership aims to provide more intensive and constructive support to the Macedonian ICT sector. The collaboration is focused on enhancing the international visibility of the domestic ICT sector, creating conditions for entering new export markets, and better positioning Macedonian companies in the global economy. Through joint activities, participation in major international fairs, conferences, and business forums, as well as by establishing new channels to connect with the Macedonian diaspora and foreign investors, the initiative is expected to create tangible opportunities for growth and development for MASIT member companies. Within the framework of this collaboration, plans include organizing business delegations and direct meetings with potential partners abroad, preparing modern promotional materials, as well as initiatives to establish representative offices of Macedonian ICT companies in strategic markets. Additionally, initiatives for knowledge and technology transfer will be developed to contribute to enhancing the capacities of domestic companies. MASIT President, Mr. Jordan Dimitrovski, emphasized that the Chamber is strategically focused on providing long-term support and achieving an international breakthrough for companies in this industry, with a clear goal of creating conditions for sustainable growth and entry into new markets through partnerships and strategic initiatives. Minister of Foreign Affairs, Mr. Timcho Mucunski, highlighted that the Ministry is fully available to support the implementation of all future activities and initiatives that will enhance the competitiveness of Macedonian ICT companies and enable their more effective positioning in the global market. Through this partnership, MASIT strengthens its role as an active partner and supporter of its member companies in their internationalization process, contributing to a stronger positioning of the Republic of North Macedonia on the global ICT map.
15. 09. 2025y.
Meeting with the Minister of Digital Transformation
Common Priorities Set The Board of Directors of MASIT held a productive meeting with the Minister of Digital Transformation, Mr. Stefan Andonovski. The meeting was an excellent opportunity to deepen the collaboration between the Ministry and the Chamber, as well as to align priorities and visions for the further development of the ICT sector in the country. Minister Andonovski extended his sincere congratulations to the newly elected members of the MASIT Board of Directors and the President, emphasizing the importance of continuity and the Chamber’s ongoing work as a relevant and active partner to institutions. “MASIT is a great friend of the Ministry of Digital Transformation, and we will continue that way in the future,” stated the Minister, adding that joint activities will continue with increased intensity in areas such as digitalization, the economic potential of technology, modernization of public and private processes, development and application of artificial intelligence, and strengthening cybersecurity capacities. MASIT highlighted the key priorities of the new leadership – creating conditions for sustainable growth of the ICT industry, improving the business climate, boosting exports and internationalization of domestic ICT companies, and systemic support for digital skills and human capital. Both sides emphasized the importance of close and transparent communication, timely exchange of information, and the initiation of concrete measures and policies that will deliver real results for businesses, institutions, and citizens. The meeting served as confirmation of a joint commitment to building a digitally mature, resilient, and competitive society – a goal that requires collaboration, partnership, and a shared vision. News All news
25. 07. 2025y.
MASIT held a professional workshop on the topic “ICT, Regulation, and Human Capital”
Organized by the Chamber of Commerce for Information and Communication Technologies – MASIT, on May 28 a specialized working meeting was held on the topic “ICT, Regulation, and Human Capital,” focusing on key challenges faced by the ICT sector in terms of regulation, human capital, and technological changes. The event brought together relevant representatives from institutions, the business sector, and academia. The first panel discussion featured Mr. Gjoko Velkovski, Deputy Minister for Social Policy, Demography and Youth, Mr. Lazar Jovevski, university professor and advisor to the Prime Minister on labor and social policy, Mr. Mladen Frchkoski, Head of the Labor Market Department at the Ministry of Economy and Labor, and Mr. Jordan Dimitrovski, President of MASIT, who in his address emphasized that the Chamber remains a strong advocate for the interests of the ICT industry and will intensify efforts to create a fair, predictable, and modern regulatory framework that supports digital transformation and the development of human capital as a key ICT sector resource. The legal aspect of the current regulations and the challenges faced by ICT companies were thoroughly addressed by Mr. Jovan Najdenovski — lawyer and long-time legal representative of MASIT. We are especially pleased that attendees had the opportunity to hear first-hand about the complexity of the everyday legal challenges ICT companies face. Professional insights and practical experiences were also shared by Ms. Nevena Meshko from Mak System, Ms. Ana Zakovska from ITLabs, and Ms. Dina Ivanovic from Prohiad SEE, each with significant roles in human resources, labor relations, and legal regulation within their companies. The discussion was enriched with valuable perspectives from other sectors as well, thanks to Ms. Kristina Spiroska from Halkbank, Mr. Slavko Sazdovski from Triglav Life Insurance, and Mr. Dejan Pavleski from Semos, who shared their practical experiences from the banking and insurance industries. Among the key topics discussed were the application of the Labor Law in the context of flexible work models, the legal and practical implications of automation and artificial intelligence, digitization of HR processes, and the need for new internal regulations related to working from home or abroad — i.e., remote work. The closing segment highlighted specific conclusions and recommendations for further action. One of the key outcomes of the event was the initiative to form a MASIT working group to propose amendments to the Labor Law in line with the ICT industry’s specific needs. It was also proposed to organize thematic roundtables including all relevant stakeholders — institutions, companies, and experts — to align regulation with current conditions and needs. The event was held at Halkbank‘s premises, a patron partner of MASIT, whose support and hospitality were essential for the successful organization of the meeting. MASIT remains committed to improving the business environment for ICT companies and advocating for industry interests during the creation and adaptation of the legal framework. Through collaboration, expertise, and an integrated approach, MASIT will continue leading the dialogue for a better future for the ICT sector in Macedonia. Новости Сите новости
23. 07. 2025y.
