Learn more about the e-commerce landscape, Legal framework, market place platforms, delivery and payment options and web shop development guidelines. This Brochure is prepared within the project “Digitalization path” funded by the USAID Economic Development, Governance and Enterprise Growth Project, implemented by MASIT (North Macedonia) in partnership with STIKK (Kosovo) and ICT Net (Serbia).The Brochure is available in English. Brochure: E-COMMERCE IN SERBIA – INCREASING YOUR SALES THROUGH ONLINE AND E-COMMERCE SOLUTIONS

The Economic Chamber of Information and Communication Technologies – MASIT held an info-session to present the findings of the analysis for the needs of the ICT industry for a skilled workforce as one of the biggest challenges for maintaining competitiveness and increasing growth. The info session was organized together with the USAID Regional Project for Economic Development, Management and Enterprise Development (EDGE) and the Partnership for Better Business Regulation Project, implemented by Epi Center in partnership with the Economic Chamber of Macedonia, Chamber of Commerce for Information and Communication Technologies – MASIT, Chamber of Commerce of Northwest Macedonia and Association of Chambers of Commerce.The conclusions and recommendations from the analysis, as well as the direct proposals from the business sector from today’s online info-session will be submitted to the competent authorities through the Public-Private Dialogue Platform to create measures that will address these shortcomings. ICT – Labor Force Assessment Report

https://youtu.be/Gvw-D3nIQ8g The Brochure How to digitally transform is prepared within the project “Digitalization path” funded by the USAID Economic Development, Governance and Enterprise Growth Project, implemented by MASIT (North Macedonia) in partnership with STIKK (Kosovo) and ICT Net (Serbia). The goal of the brochure is to serve as a Guide for Digital Transformation for beginners and for all companies that want to stimulate thinking about digital transformation. The brochure answers questions such as: how to approach Digital Transformation, what steps to take, what tools are available, what are the benefits and what kind of investments we are talking about, in an easy and comprehensive format. The Brochure can be downloaded on the links below. Македонска верзија English version

The Law on Personal Data Protection entered into force on 25.2.2020, and through the manual the companies have the opportunity to get acquainted with the practical implementation of the obligations that are part of the Law on Personal Data Protection based on European practices. The law determines in which cases personal data can be processed and which principles must be observed in that process and also promotes the obligation of accountability, ie the obligation of companies to be able to prove their compliance with the law. You can download the personal data protection manual below. Manual for implementation of the law on personal data protection (Macedonian)

We would like to inform you that in the past period MASIT with the support of the Program for Increasing Market Employability – IME of the Swiss Agency for Development and Cooperation, worked intensively on creating the first local Report on the ICT industry in Northern Macedonia, which was prepared by of the domestic company for research and consulting InsiderID and the credit rating agency Target Group. You can download the report below. Export report for the ICT industry in North Macedonia

MASIT, with the support of the Program for Increasing Market Employability – IME of the Swiss Agency for Development and Cooperation, worked intensively on the creation of the first local Report on the ICT industry in Northern Macedonia, which was prepared by the domestic company for research and consulting InsiderID and the credit agency Target Group. You can download the report below. Report on the ICT industry in North Macedonia

The purpose of the study is to analyze the consequences that the COVID-19 pandemic is causing on the labor market and the labor relations, including the legal regulations of various kinds prescribed as mandatory or recommended by the government and the World Health Organization, more precisely their application. The labor process and the labor market function in emergency conditions, temporary regulations, partially suspended regulations, and crisis/anti-crisis measures. The conclusion is definite that the application of measures to deal with COVID- 19 caused changes in the organization of the labor process in the companies in terms of its organization and functioning during emergency conditions and affect the labor market in general. Study on the effects on labor relations caused by the COVID-19 pandemic with proposals for overcoming the consequences

This study was prepared by Mariana Andric, in cooperation with the Public-Private Dialogue Platform consisting of the Economic Chamber of Macedonia, the Economic Chamber of Information and Communication Technologies – MASIT, the Economic Chamber of Northwest Macedonia and the Union of Chambers of Commerce of Macedonia. The study was prepared in coordination with EPI CENTER International and with the support of the American people through the United States Agency for International Development (USAID). Study on the effects on the ICT industry of the COVID-19 virus with recommendations for dealing with the consequences

The purpose of this research is to analyze the legal framework and state policies that have an impact on competitiveness and working conditions in the ICT industry as well as to determine the areas where by changing the regulations can improve working conditions and provide a climate for better functioning of this industry. This research presents the current situation in the Macedonian ICT industry, and then explains the comparative experiences of the countries in the region in terms of using public finance policy in order to stimulate and support the ICT industry, based on those experiences in the end. Specific measures will be offered, the implementation of which would be beneficial for Macedonian companies and for the entire ICT industry in general. The analysis focuses on the legal framework and comparative experiences and does not aim at a quantitative analysis of the effects of the proposed measures. Such research will be necessary in the future, but it requires a different econometric approach that is beyond the focus of this research. This analysis was prepared by Dr. Jovan Zafiroski Reforms for a better business climate for successful functioning and growth of the ICT industry (Macedonian)

The Chamber of Commerce for Information and Communication Technologies – MASIT has published the first Outsourcing Industry Report in the country. The report measures and illustrates the export of services abroad, the advantages and disadvantages of this industry and its future. MASIT draws on the idea of ​​producing this Report from the fact that the outsourcing industry is not recognized as a separate industry in North Macedonia. Thus, it does not have adequate support mechanisms, proper legislation, a developed market and greater expansion of market opportunities outside the country. The purpose of MASIT is that with the realization of this Report, it emphasizes that in North Macedonia it has all the conditions to create a positive climate for the development of this industry and to accelerate it by positioning the country as a potential country on the map of outsourcing industries in the region and beyond. This Report is created based on the example of two Reports: Report on Outsourcing in the SEE Region and the Report of the Bulgarian Outsourcing Industry Association. Following their positive examples and learning from their mistakes, we believe we can greatly influence the development of the outsourcing industry. The report was originally presented at the MASIT Annual Conference on October 31, 2019, and can be downloaded at the following link below. Macedonian Outsourcing Industry Report (2019) – EN