The activity for conducting the Survey for digital skills needs in the country is one of the first activities of the project “MLADIHUB – Digital Youth” funded by the British Embassy in Skopje and implemented by the National Youth Council of Macedonia (NMSM) and the Chamber of Commerce of Information and Communication Technologies MASIT. The research was conducted to define the key digital skills that the private and public sectors needs in order to develop appropriate training modules offered to youth further within the project. Survey for the digital skills needs (2019)

Foreign companies and companies in the country have recognized the strategic importance of appearing on foreign markets, and thus exporting software and ICT services. Companies in the Republic of North Macedonia see foreign markets as a new potential segment for growing their business and increasing revenue. Accordingly, MASIT developed the Software and ICT Services Export Handbook as part of the USAID Partnership for Better Business Regulation project. The guide explains the steps and strategies that a company needs to know to export to foreign markets. The complete handbook can be downloaded at the following links: MK Version –  Software and ICT Services Export Handbook AL Version –  Software and ICT Servuces Export Handbook The Software and ICT Services Export Handbook  was developed in April 2019 as part of the USAID Partnership for Better Business Regulation Project, which partners the Economic Chamber of Macedonia, the Information and Communication Technologies Chamber of Commerce – MASIT, the Economic Chamber of Northwest Macedonia, the Macedonian Chambers of Commerce and EPI Center International.

PricewaterhouseCoopers d.o.o.e.l Skopje (PwC Macedonia) supported by PwC Albania and PwC Kosovo, performed a detailed market research on the ICT sector in the MAK region (Macedonia, Albania and Kosovo) comprising the ICT ecosystem, status of the available workforce, ICT education, government support for the ICT sector, national strategic documents and government policies and regulations. Market research on the ICT sector in the MAK region (Macedonia, Albania and Kosovo) (EN) Download PDF

The Positioning paper “Unique value proposition for the Macedonian software and IT services industry” is prepared in August 2012 as an activity within the Strategy for export of the Macedonian software and IT services industry and its preparation is supported by USAID IDEAS. The purpose of this document is to determine the competitive advantages of the Macedonian software and IT service exporting industry, so that they can be used in marketing activities. Unique value proposition for the Macedonian software and IT services industry       

MASIT expects that the Position Paper will bring its stands on the public spending on ICT to the general public and the relevant institutions responsible for planning and executing public procurement.  In addition, MASIT advocates for improved recognition as the Government partner in the dialogue and as an active player in the key discussions for enforcement of the public procurement procedures and the regulatory policy in this area. Positioning paper for public procurement in ICT 2010

The purpose of this strategy is to help promote exports, in close collaboration with all relevant stakeholders, to help the Macedonian software industry achieve the following main objective: Macedonia to establish itself as a recognized brand for specialized, quality outsourcing services and software products in Europe, based on systemic competitiveness, company excellence and superior customer value. In close connection with this main objective, the export promotion strategy pursues the following strategic objectives: Overcoming export-related obstacles and successfully positioning Macedonian software companies (especially SMEs) in international markets; Opening new markets and new consumer segments; Fostering export-led economic growth and increasing employment; Encourage international marketing and branding of Macedonia and its software industry; Prevent and reverse the direction of brain drain; Encouragement of technology transfer and access to new technologies and knowledge; Reducing risk through market diversification; Accelerating EU market integration; It can be summarized that the purpose of the export promotion strategy is not only to facilitate the internationalization of Macedonian software and IT services companies, but also to enhance the competitiveness of the Macedonian software industry on a sustainable basis and to strengthen its role as catalyst for growth, productivity, and innovation in the Macedonian economy. The software industry is an extremely dynamic sector. Therefore, the purpose of this strategy is not to define a static system of strategic measures to promote development that will be unchangeable. It should be seen more as a starting point and a strategic direction that will flexibly respond to future development of resources and opportunities, as well as changes in global markets and technology. Consequently, this document defines a system of proactive future-oriented strategic policies and measures that will need to be constantly reviewed, adjusted, and improved to ensure their effectiveness. This strategy has been developed with the help of GTZ in 2010. Стратегија за унапредување на извоз на софтвер и ИТ услуги 2010 (МК) Export Promotion Strategy for the Export Promotion Strategy for the Macedonian Software and IT Services Industry 2010 (EN)       

This document represents the view and position of MASIT in the area of Broadband networks and services and Next Generation Networks. MASIT continuously follows the progress and the development of the technologies, investments and competition in the overall area of the electronic communications and pays special attention to the broadband as one of the key prerequisites for the convergence of the overall ICT industry. Therefore, particular interest and attention is addressed to the overall economic and regulatory environment related to the broadband. The document follows the standards of MASIT for formulation and adoption of position papers and strategic documents, defined within the capacity building project supported by World Learning Project of USAID in the Republic of Macedonia. For the purposes of this document, MASIT supported by USAID BEA engaged a consultant to prepare a study and undertake research to assess the implications of sound and consistent broadband policy in Macedonia. The paper “Broadband Policy in Macedonia – Next Generation Networks” was prepared with intention to: identify most important aspects of the current broadband policy in Macedonia, identify most important aspects of the current broadband policy in Macedonia, assess the existing stage of the development of the broadband services and networks through analysis of available key indicators, provide recommendations on long-term and short-term basis toward creation of sound and consistent broadband market in Macedonia, and suggest feasible solutions for future broadband policy in Macedonia and assess possible impact of the policy to ICT companies, business sector and the Government of Macedonia in general. Following the outcomes of the study, as well as considering the other resources listed in the relevant research area, the EC Committee proposed, and the Steering Committee of MASIT adopted the Position Paper for Broadband and Next Generation Networks. Broadband Policy in Macedonia – Next Generation Networks

The IT Sector Workforce Demand Survey in 2005 was done by MASIT and the USAID funded MCA Competitiveness Project. The research was financially supported by the German technical support program (GTZ PSP). The development is based on the WITSA methodology, according to which similar research has already been done in Shri Lanka and the Philippines with the support of USAID. The research is fully supported by the 5 faculties that educate IT professionals in Macedonia: Faculty of Electrical Engineering – Skopje, Faculty of Mechanical Engineering – Skopje, Faculty of Engineering – Bitola, Faculty of Natural Sciences and Mathematics – Skopje and Faculty of Economics – Skopje. All data were collected by MASIT in October-December 2005, while the research was conducted by the Faculty of Economics in Skopje. IT Sector Workforce Demand Survey (2005) The ICT Sector Workforce Demand Survey in 2009 was done by SMMRI, supported by the USAID Competitiveness Project, developed for the ICT Chamber of Commerce – MASIT. This year’s report offers a comparison with the results of the 2005 report. ICT Sector Workforce Demand Survey (2009)